Microsoft Dynamics 365 is a single platform solution which breaks the silos between ERP and CRM. This upgrade will provide you with secure features and functionalities through progressive updates.

Microsoft Dynamics 365 Upgrade Benefits:

  • Extensive accessibility Dynamics 365 in the cloud offers a streamlined architecture that provides easier access via a browser-based UI, eliminating the need for Remote Desktop/Citrix and SharePoint with previous Dynamics AX versions.
  • Multi-platform UI Integration Dynamics 365 can run on any device, phone and platform in turn providing the user access to the application from any type of device.
  • Reduced IT maintenance When deploying Dynamics 365 in the cloud, along with the eliminating the need for on premise servers and systems, Microsoft takes accountability for monitoring and updating the core platform (Windows, SQL Server) and the application itself, reducing the need for IT staff to maintain the ERP System.
  • Always run the most updated version Dynamics 365 cloud paradigm, provides you with convenient and cost effective platform updates (every 3 months) and application updates (every 6 months), removing the need disruptive major version upgrades every few years.
  • Real-time Business Intelligence Dynamics 365 includes a real-time Business Intelligence solution that delivers up-to-the-minute information on business performance, with a Power BI tool for visualizing data and creating dashboards.
  • Platform Upgrades An upgrade to Dynamics 365 lets you take advantage of new capabilities in the Microsoft cloud including a common data model with Dynamics CRM and Office 365, readily available PowerApps for easily creating mobile apps, in-built Flow to create seamless workflows and the ability to leverage innovative analytics scenarios via Cortana Intelligence Suite.


With Microsoft focusing its attention on Dynamics 365, the older versions will inevitably be left behind. The end dates for Dynamics AX support are as follows:

Solution Mainstream Support End Date Extended Supported End Date
Dynamics AX 2009 10/04/2018 12/10/2021
Dynamics AX 2012 09/10/2018 12/10/2021
Dynamics AX 2012 R2 09/10/2018 12/10/2021
Dynamics AX 2012 R3 12/10/2021 10/01/2023